Contact Us

Have a question about plug and play AI, a correction to suggest, or a device you think we should test? We would like to hear from you.

Every message gets read, though we cannot always answer each one. A short note about what you need — and what you have already tried — makes a useful reply much more likely.

What we would love to hear about

The most valuable messages we get fall into a few categories. If your note fits one of these, please send it along.

• Factual corrections. If you spot an error in one of our guides — a wrong spec, an outdated price, a claim that no longer holds — tell us exactly what is wrong and where you saw it. Corrections are the fastest way this site improves.
• Products we have not covered. If there is a turnkey AI assistant, local-AI box, or self-hosted inference device you think deserves a look, we want the tip. A link to the product page and one sentence about why it matters is all we need.
• First-hand experience. Own a device we have written about and had a different experience? Tell us. Real-world usage reports are often more revealing than any spec sheet.
• Suggestions for topics. If there is a question you have been unable to answer anywhere — a gap in the coverage — that is exactly the kind of article we want to write next.

What we cannot help with

We are a small editorial team, not a manufacturer's support desk. A few things are outside our remit, and pointing you in the right direction is the best we can do.

• Product support for a specific device. If your box will not boot, your assistant will not respond, or your firmware update failed, contact the company that made it. They have the logs, the tools, and the responsibility.
• Purchase advice for your exact situation. We can point you to our comparison guides, but we cannot tell you which specific model to buy. That decision depends on details we do not have.
• Security disclosures. If you have found a vulnerability in a product, report it to the vendor directly and responsibly. Do not send exploit details to us.

If your message is about one of these, we may still read it, but we will likely not be able to act on it beyond forwarding you to the right place.

How to reach us

You can email the team at hello@plug-and-play-ai.com. Please include enough context for us to help: the specific article if it is a correction, the product name if it is a suggestion, and a clear subject line. We treat correspondence as private and never publish your name or address without permission.

We aim to acknowledge messages within a few days, though during busy periods it can take longer. If your note is a correction to a published guide, it jumps the queue — we treat factual accuracy as an urgent matter.

Frequently asked questions

We get the same handful of questions often enough that it is worth answering them here directly.

Do you sell any of the devices you write about?

No. We are an editorial resource, not a store. We do not sell hardware, take commissions on sales, or run affiliate deals that would influence our recommendations. Our only interest is accurate, useful information.

Can I reprint one of your guides?

Generally, short quotations with clear attribution are fine. For anything more substantial — a full reprint, a translation, or use in a commercial product — please write to us first and describe how you plan to use it. We evaluate requests case by case.

Will you review my product?

Possibly. See the note on review units above. We prioritize products that are genuinely turnkey, that solve a clear problem, and that our readers have asked about. A cold email with a press release is less likely to get attention than a short, specific note about why the product matters.

How do I stay up to date with new guides?

At the moment, the simplest way is to bookmark the site and check back. We do not run a newsletter yet, and we have no plans to chase you across social media. When we publish something new, it will simply appear on the home page and in the guide index.

Why we may be slow to reply

We would rather take a little longer and answer well than fire off a quick, useless response. A substantial message — especially one that corrects an error or offers a detailed first-hand report — often turns into research, testing, and an article update before we reply. That is the honest version of "we are busy," and we think it is a fair trade: you get a slower reply, and the site gets better because of what you sent.

Thank you for reading, and for helping make this a resource worth trusting.

Suggest a correction

We treat factual errors as the highest priority in our inbox. If you have found something wrong — a spec that changed, a price that is outdated, a claim that no longer holds — please tell us precisely what is wrong and where you saw it. The fastest way is to include the article title, the sentence in question, and what you believe the correct information is. We verify every correction against primary sources before we change anything, and we note significant corrections at the bottom of the affected article.

We also welcome smaller corrections: a broken link, a typo, a product name that is spelled wrong. These seem minor, but they are exactly the kind of detail that erodes trust when left unfixed, and we would always rather hear about them than let them linger.

Press, media, and partnership inquiries

If you are a journalist, a researcher, or someone planning to cite our work, you are welcome to quote short passages with clear attribution and a link back to the original article. For anything larger — a reprint, a translation, or use in a published work — please write to us first and describe how you intend to use the material. We are usually accommodating, but we like to know where our words end up.

We do not sell links, accept paid guest posts, or run sponsored content. Requests of that kind are politely declined without exception. If you are a manufacturer interested in having a product reviewed honestly, see the note on review units above — that is the only kind of partnership we consider.

A few more questions we hear often

Why don't you name a single “best” device?

Because “best” is not a property of the device — it is a property of the match between a device and a specific person's situation. Two equally good products can serve two very different needs. We provide the comparison and the criteria; the decision is yours to make, and it should be.

Are your guides kept up to date?

We update articles when the facts change: a new model release, a price change, a firmware update that alters behavior. Each article that has been revised carries a note saying so. We would rather update a guide than let it quietly go stale.

Do you reply to every message?

We read everything, and we reply to most things, but a genuinely useful reply sometimes takes time — especially if your note sends us off to test something. If you have not heard back in a week, a gentle follow-up is fine; it occasionally surfaces something that slipped through.

What makes a great tip

The single most valuable kind of message we receive is a short, specific tip about a product we have not covered. The best tips contain four things: the product's name, a one-sentence description of what it does, why you think it matters, and a link to the maker's page. That is all. You do not need to write a review — we will do that ourselves if the product clears the bar. A single sharp tip can seed an article that helps thousands of people make a better decision, and we are genuinely grateful for them.

A final note

We built this site because we could not find a neutral, plain-spoken guide to a category we think is genuinely important. Every message we receive — a correction, a tip, a question, even a disagreement — is evidence that the resource is doing what it set out to do: helping people make better decisions with less confusion. Whatever brings you to the contact form, thank you for taking the time to write. We will do our best to make it worth your while.